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Exchanges and
Refunds
The Organic Source can process returns and refunds only for items purchased
from our store. We cannot exchange items unless they are
defective or damaged. You must notify us by e-mail immediately upon
receiving the item if it is damaged. Items that are returned more than 30 days after delivery, are in
less than new condition, or are missing parts will be
charged a restocking fee at our discretion. We cannot accept any items returned
after 60 days.
We'll notify you via e-mail of your refund once we've received and processed
the returned item. You can expect a refund in the same form of payment
originally used for purchase within 7 to 14 business days of our receiving your
return. If your return is not due to our error, we will deduct the shipping
costs from your refund. We will strive to be expeditious in your
refund. We want you as a customer again. After all,
You
Deserve the
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